Not old, but funny - You just can't get good staff these days

OK, it's not old, but the problem of getting good service/ staff is.  I was sent this dialogue by a friend in work.  I have changed his surname; otherwise it is as written.

Enjoy!

_____

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It’s a transcript of a conversation I had with my dentist’s receptionist.

The basic principle is that you have to ring up and speak to the receptionist who deals with your dentist – they WILLL NOT deal with another dentist’s patients and that’s been drummed into the patients for years………



Me: Rings dentist
Dentist Receptionist: Hello
Me: Hi – I wonder could you put me through to the receptionist that deals with Mark’s appointments
Dentist’s Receptionist: Any one of us can deal with that
Me: OK, Thanks – could I make an appointment with Mark Please?
Dentist’s Receptionist: Mark Who?
Me: Eh, sorry?
Dentist’s Receptionist: Mark WHO?
Me: Mark….. the Dentist…..
Dentist’s Receptionist: He doesn’t work here anymore – his calls are being dealt with by Andrew
Me: Fine, whatever, could I make an appointment with him then, please?
Dentist’s Receptionist; With who?
Me: With ANDREW the guy you just told me about
Dentist’s Receptionist; Are you a patient of his?
Me: No….. I’m a patient of Mark’s
Dentist’s Receptionist: Mark Doesn’t work here anymore
Me: I know that! You just told me that! The new guy Andrew’s taking over from him – isn’t that JUST what you said?
Dentist’s Receptionist: **Sigh**…….. What’s your name?
Me: Millar with an A
Dentist’s Receptionist: How do you spell that?
Me: like miller only with an A
Dentist’s Receptionist: Eh?
Me: M….I…
Dentist’s Receptionist: Hold on…
Me: **under breath** Oh, my God…..
Dentist’s Receptionist: Go ahead
Me: M..I…L…L…A…R
Dentist’s Receptionist: First name
Me: Eric
Dentist’s Receptionist: Eh?
Me: ERIC
Dentist’s Receptionist: ERIC?
Me: Yes
Dentist’s Receptionist: hang on…..
Me: **sigh**
Dentist’s Receptionist: How do you spell that
Me:  **Jesus** E…R…I…C…
Dentist’s Receptionist: No….. don’t have you here – we’ve just become computerised. When was the last time you were here
Me: 4 or 5 months ago
Dentist’s Receptionist: Really?
Me: Yes! REALLY!
Dentist’s Receptionist: Nope – don’t have you here. What was your name again?
Me: **Oh F@*k me** ERIC MILLAR
Dentist’s Receptionist: No, theres no Derek here
Me: What?
Dentist’s Receptionist: There’s no Derek on our system
Me: No Derek on your system?
Dentist’s Receptionist: No
Me: What has that got to do with me?
Dentist’s Receptionist: What do you mean?
Me: My name is Eric
Dentist’s Receptionist: What?
Me: ERIC!
Dentist’s Receptionist: Eric?
Me: **Oh jesus Christ** Yes, Eric!
Dentist’s Receptionist: You said Derek
Me: No I didn’t, I said Eric
Dentist’s Receptionist: No, you said Derek
Me: Why would I say Derek? I said Eric! You even asked me to spell it!
Dentist’s Receptionist: Spell what?
Me: ERIC! You asked me to spell my name – I said ERIC!
Dentist’s Receptionist: You definitely said Derek
Me: WHY on EARTH would I say DEREK?! My Name is ERIC MILLAR. Can I PLEASE make an appointment with Andrew
Dentist’s Receptionist: *Sigh*

The rest of it went as badly as that!

Arrrrrrghhh!!!!!

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